Smile Makers at 1906 Del Paso Road in Sacramento, California

Customer Reviews about Smile Makers

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  The work they do seems to be fine but they, like most offices, only staff an endodontist once a week or so. Also, pushy about selling unnecessary services.
  November 06, 2017

  by Roman Kolesnikov
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  I went in for a regular check up. I was told that I had an old filling that had cracked and that it had caused some problems with the tooth. They told me I would need to have the tooth ground down and capped. Even though I had no issues with this tooth I assumed I would soon if the dentist said so. We proceeded with the procedure. It was painful of course but that is expected. Once the tooth was ground down the took an imprint to have the cap made. While it was exposed they did a cleaning. During this cleaning the dental assistant accidentally put the metal hook right into the open wound. Did not make me happy but accidents happen. When I jumped she acknowledged the mistake. A minute or two later she did it again. At this point I was quite upset. I told her to just stay away from it and to not even clen that area around that tooth. At this point she switch to the motorized brush. As she made her was around the mouth she went right over the area and the exposed tooth. At that point I had had enough and left the room. Even though this had already been my worst experience at any dentist it still was about to get worse. Once I got the cap put on, the sensitivity of the "fixed" tooth (that I had no issues with to begin with) was not getting better after two months. I can not chew on it. I went back and they sent me to a specialist to see about a root canal. When I went there the office they sent me to had not information on me from my regular dentist. This "specialist" was just another regular dental office and thought I was looking for a cleaning and such. When I told them my situation they said they were sorry but did not know why I had been sent there. The only good thing I can say is that they are very friendly but that hardly makes up for their incompetence.
  April 18, 2017

  by William Pierce

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